About Romy
Romy is the agentic system for hospitality: AI agents that look after hotel guests before, during and after their stay.
Our mission
Hotel teams spend their days answering the same questions, chasing bookings and replying to reviews. We build AI agents that take on that work, so teams can spend their time on the guests in front of them.
Our agents answer guests 24/7 in their own language on WhatsApp, win direct bookings in the hotel’s PMS with no commission, sell extras and reply to reviews in the hotel’s tone. The hotel team stays in control: every conversation is visible and staff can take over in one click.
How we work
A few principles decide what we build and how we build it.
- Simple products. We keep our products simple. We add a feature only when it creates value for a hotel, not because we can.
- User experience first. We cherish the experience of guests and hotel teams alike. If something needs a manual to be used, it is not finished.
- Built to scale, safe by default. What we build has to work for one hotel and for many. The safety of our customers and of their data comes before any feature.
- State of the art. We work with the latest AI models and modern engineering practices, and we keep up with them.
- Lean and agile. We ship small, often, and learn from real use. Agility is key: plans change when the facts do.
- For and with our customers. We build our products with hoteliers, from their real day at the front desk, and for them.
- Remote first, built on trust. We work remote first. We trust each other to own our work, wherever we are.
- Work hard, play hard. We set a high bar for the work, and we enjoy the people we do it with.
The founders
Romy is built in Paris by two founders.
Join us
We are looking for tech and product people, and entrepreneurs, who want to build the agentic layer of hospitality with us. If that is you, tell us what you would like to build.
Write to us