Transform your hotel’s guest experience with WhatsApp and AI.

Simplify communication, increase your revenue, and effortlessly collect reviews with Romy, the smart solution for modern hotels.

Get a demo

Your guests are already on WhatsApp.

3B

active users

+98%

open rate

+35%

click-through rate
Multi-Language Support

Our AI communicates directly in your guest’s language to avoid misunderstandings.

Our AI assistants guide your guests before, during, and after their stay.

Before arrival: Reservation confirmations, online check-in, practical tips...
During stay: Welcome messages, real-time assistance, add-on services...
After departure: Thank you messages, review collection, loyalty programs...

Why Choose Romy ?

Improve the Guest Experience

Provide seamless, instant, personalized communication on your guests’ favorite platform, WhatsApp.

Save Time

Automate over 85% of incoming requests with AI and free your team to focus on high-value tasks.

Increase Upsell Opportunities

Offer relevant upgrades, add-on services, and exclusive experiences at the right moment, every exchange becomes a chance to sell more.

Boost Your E-Reputation

Easily collect positive reviews and turn satisfied guests into online ambassadors.

Try Romy for Free and Offer Your Guests a Unique, Simple, Instant Experience.

Start free trial

FAQ

Still need help? Our team is here to advise you and answer your questions.
Talk to our team
Who is Romy for?

Romy is designed for all types of hospitality establishments, from independent hotels to chains, aparthotels, and resorts. It’s ideal for improving customer experience, automating communications, and boosting revenue.

Can I connect Romy to my PMS?

Yes ! Romy integrates with most PMS, CRM, and hotel tools to automatically sync guest information and deliver a smooth experience.

What are the advantages of WhatsApp over email?

WhatsApp has an open rate above 95%, far higher than email. It enables instant, natural, engaging communication that elevates guest satisfaction and responsiveness.

How does automation work?

With AI, Romy can instantly respond to over 85% of common questions (hours, services, reservations, etc.). Complex requests are routed to your team via WhatsApp.

Does Romy replace my front desk team?

No. Romy supports your team by handling repetitive requests, allowing your staff to focus on delivering a great guest experience.

© 2025 Romy.